Automation is revolutionizing the workplace. While technology may threaten jobs, automated systems offer businesses many tangible advantages over time - such as increased efficiency, lower costs and the elimination of errors.
Businesses looking to switch over to automated systems should conduct concept design studies which identify potential vulnerabilities and assess project viability, in addition to understanding manual processes that need automating, such as why they operate this way before undertaking this endeavor.
An automated solution offers consistency in collecting employee attendance data, which reduces human errors caused by manual processes.
Furthermore, real-time collection eliminates discrepancies among departments.
Businesses can leverage automation by optimizing service processes to enhance customer experiences with shorter appointment windows and online booking capabilities, as well as by using software automation platforms which centralize management of customers, calls, service contracts, estimates, work orders as well as assets inventory and billing to achieve these outcomes.
With the introduction of automated systems, some workers may need to adapt and learn new skills.
Manufacturing workers could likely transition from producing products directly into managing and troubleshooting the systems that create them - for instance, an automated system could count widgets passing across a production line, as well as identify any defects.
Retail industry employees that once handled stock will now be responsible for monitoring and troubleshooting automated systems that manage inventory.
While this change could lead to job losses for some workers, experts believe those displaced by automation could find employment elsewhere or at least learn how to supplement their income with freelance and contract work.
Some observers also anticipate that increased access to education and networking platforms will provide displaced workers the chance to retrain and rethink themselves for success in the new economy.
Others have proposed offering this support via universal basic income.No matter the future holds, companies that prepare for automation can ensure its transition is successful and reaps maximum returns.
Education of stakeholders on technology, addressing any concerns, and offering training courses designed to adapt them to a new environment are the keys to successful automation transitions.
Furthermore, businesses should implement change management programs to deal with resistance or anxiety related to automation implementation; finally by harnessing an integrated automation platform businesses can quickly implement processes which increase productivity and profit.