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Hubspot CRM Review - The Best CRM Out There?
Curious about HubSpot CRM and considering whether it's the right customer relationship management solution for your business?
Well, you're in the right place! In this HubSpot CRM review, we'll take a comprehensive look at this popular CRM platform.
We'll explore its features, ease of use, pricing, and overall capabilities, helping you make an informed decision about whether HubSpot CRM Pricing aligns with your specific needs.
Whether you're a small business owner, a sales professional, or a marketing expert, by the end of this review, you'll have a clear understanding of whether HubSpot is the right fit for your customer relationship management requirements.
Hubspot Marketing Automation
Hubspot Marketing Automation provides an all-in-one platform for streamlining sales and marketing processes. It allows multiple departments to collaborate seamlessly in one central place while automating data transfers between teams.
Create landing pages that convert visitors into leads and customers quickly. Landing pages feature Call-to-Action buttons, forms, and Thank You pages that help transform website visitors into customers.
Features
Hubspot provides an all-in-one marketing, CRM and customer support solution that includes features to increase the effectiveness of sales and marketing processes in any organization.
Furthermore, its closed loop reporting enables you to monitor whether campaigns are providing an ROI. Hubspot stands out among its competition due to its user-friendly features and intuitive design, making it perfect for small business owners without coding skills who wish to build their website or email templates themselves.
As an added benefit for new users, this app offers plenty of helpful tips and tricks for using its features, including a comprehensive blog that contains articles on various sales and marketing topics - this even features links within the app so users can quickly locate relevant articles when necessary.
HubSpot makes an invaluable asset available by customizing email content according to certain criteria, for instance, by adapting subject lines, links and attachments according to lead information provided.
This feature helps increase conversion rates while saving time by eliminating duplicate emails sent out simultaneously to single contacts.
Hubspot's landing page builder is user-friendly, making creating custom website pages without HTML easy and without needing templates to customize them further.
Plus it comes equipped with an extensive library to further customise them!Hubspot provides more than a drag-and-drop tool: progressive profiling and smart fields enable businesses to deliver highly tailored content based on visitor devices, industries, lifecycle stages and other variables they can input into the system.
Finally, it features a powerful lead flow functionality which enables you to build pop-up forms for special offers or collect more signup details.
Furthermore, this can help monitor how effectively your lead flow is working, so any necessary modifications or tweaks can be implemented quickly and efficiently.
Hubspot provides excellent customer support and an expansive online resource library, making it the ultimate all-in-one platform to manage the marketing process from beginning to end.
Plus, its integration with many other marketing and CRM tools - such as social media management and content distribution tools - makes tracking activities across channels effortless.
Hubspot Pricing
Comprehensive marketing, sales, customer service, CMS, and operations software.
Billed at $19,201/year
Talk to SalesOur most powerful marketing, sales, customer service, CMS, and operations software.
Billed at $60,000/year
Talk to SalesIntegrations
Hubspot stands out as an attractive solution because of its integrations with various software solutions, making it simple for marketers to utilize this system to expand their digital marketing strategies and deliver more successful campaigns.
Hubspot integrates with other software systems to offer tools for website building, CRM and analytics - giving users a single place from which to manage all aspects of their online presence.
Teams benefit by saving both time and effort with automation; freeing them up to pursue more strategic objectives instead of repetitive tasks that could easily be automated.
Furthermore, this reduces license purchases significantly. Your team may use HubSpot for email campaigns, and you could integrate Ibexa DXP so they can better target customer groups without switching platforms as often.
This would save them time while increasing efficiency and productivity.HubSpot provides several integrations that will assist businesses in staying on top of their marketing, such as social media monitoring and an in-built chatbot that enables real time engagement between your audience.
HubSpot stands out with its email component, enabling users to create and send targeted emails based on each contact's information and behavior.
HubSpot email gives users the power to personalize messages based on each person's individual information and behavior - an extremely helpful feature!
This tool allows users to design HTML templates that can be used for one-off or ongoing email distributions, with A/B testing capabilities to determine which subject lines, texts and images convert better.
Tracking conversions and optimizing campaigns based on their outcome are also essential features, enabling businesses to gauge how well their lead generation, sales and marketing funnels are performing.
Hubspot provides a host of features ideal for small and mid-sized businesses, offering intuitive navigation with free resources, training and support available to those starting out using it.
Support
Hubspot provides excellent marketing automation support through email, phone and live chat. Their customer care team can be reached 24/7 for help via phone, live chat and email.
Help documentation and training articles make Marketo an excellent choice for businesses new to marketing automation, helping them learn how to use the tool effectively in achieving their goals. HubSpot offers another amazing feature - its dedicated community.
Customers can ask other customers for advice when unable to reach HubSpot support staff for immediate answers.
HubSpot also features an informative blog that is packed with practical advice for marketing and online strategies, as well as links to free resources such as training courses and webinars.
The software features an impressive arsenal of tools for generating leads and converting them to customers, such as landing page creation and form fill-out, lead scoring and email marketing.
Create sequences to automate one-to-one emails and other follow-up actions for nurturing leads, keeping them engaged with you and preventing them from leaving without responding.
HubSpot Marketing makes creating email campaigns easier with its built-in email templates and A/B testing features, making it simple to test different subject lines, images, text and other elements in order to determine which increase conversion rates the most effectively.
HubSpot features a powerful ad management tool to track the return on investment (ROI) for social media, web, and SEO ads.
Furthermore, it enables you to segment contact lists based on how they respond to ads as well as track engagement with emails and content delivered via HubSpot's API - helping create more granular contact lists that target specific conditions such as location or lifecycle stage.
HubSpot SEO Tools
HubSpot also features several SEO tools designed to assist with various aspects of marketing and sales operations. In this article, we'll highlight a few and how they may benefit your company.
Keyword research can also be improved using HubSpot tools, with this feature providing access to search volumes and competition for specific industries.
Keyword Research
Keyword research is an integral component of search engine optimization campaigns, helping you discover keywords relevant to your business that will draw more visitors to your website and compare profitability among different keywords.
Keyword research tools that deliver on their promise should provide monthly search volume data and bidding costs, giving you a deeper understanding of the traffic your competitors are receiving and helping to determine an optimum cost-per-click (CPC) cost for campaigns.
A good keyword tool allows you to generate seed terms - words or phrases which serve as starting points for keyword research - which can come from products, services, industry knowledge and conversations with customers.
Once you have your list of seed terms in hand, use Google to discover related keywords that could provide inspiration for future content creation.
Doing this could spur new phrases or questions relevant to your target audience that may spur further ideas for creating more engaging pieces of writing.
Keywords form the basis of any website and must constantly evolve as search language evolves, audiences grow or decline and your products or services expand or contract.
When beginning a website, blog post or promotion campaign for any product or service, keyword research is vitally important in order to create content which appeals to your ideal users and enhance their experience. By conducting thorough keyword analysis you can produce relevant, user-centric material.
HubSpot provides many essential SEO tools that any successful website needs, including keyword suggestions and link research.
On-Page Optimization
On-page SEO refers to the practice of optimizing a page's performance on search engine results pages (SERPs), such as increasing its rankings with search engines like Google or Bing.
It typically involves making adjustments to its content or HTML that help it achieve greater rankings on SERPs. On-page optimization involves changing the layout of a website to make it easier for visitors to navigate and locate information.
It may involve improving navigation, speeding up load time and using keyword-rich titles and meta descriptions for maximum effectiveness.
An effective way to increase page rankings is adding keywords into your content, as this can attract more visitors and drive additional traffic to your website.
Overly-relying on keywords may not always be the most effective strategy for increasing rankings; Google has drastically evolved since keyword research became part of their algorithm and now takes other factors into consideration when ranking pages.
Hubspot provides tools that will assist with adapting to this change and tying marketing strategies directly to dollars.
Hubspot's topic clusters make keyword research much simpler by grouping related search phrases into relevant areas, making it much simpler for search engines to understand your content's relevancy and understanding.
Next, it is necessary to develop content covering the specific topics you have selected. This can be accomplished through blog posts or website pages.
Content should focus on providing answers that address the queries of its target audience. This can help your web pages rank highly for relevant search terms and attract more visitors.
AMP Pages
Accelerated Mobile Pages (AMP pages), also known as Accelerated Mobile Websites, create lightweight versions of websites designed specifically to load faster on mobile devices.
Google search results display these AMP versions with highlighted images and headlines; visitors can tap a result to access an AMP version which prioritizes readability with simplified design features.
The Accelerated Mobile Pages (AMP) open-source project allows publishers to easily create streamlined versions of their content that stand out in mobile search results with their lightning bolt icon.
While AMP pages offer several advantages over traditional web pages, they also come with their own set of drawbacks. Notably, they may lower ad revenues and traffic.
Furthermore, collecting analytics data about site visitors may become more challenging with an AMP format. AMP pages emphasize efficiency over creativity, which can restrict the number of visual elements on pages.
This can have a negative effect on user experience if engaging visuals are key components for you. Therefore, if you're thinking about using Accelerated Mobile Pages (AMP) on your website, be sure to do extensive research into how they work and evaluate whether they're worth the extra work they involve.
To enable Accelerated Mobile Pages on your HubSpot blog, it will first require installing an AMP plugin for WordPress and then all blog posts will display with AMP formatting automatically.
But if you want to go further, enable reader mode on your AMP page and create a fully compatible version that does not resemble its regular form. This option makes for an interesting twist!
Google Search Console also makes it possible to monitor how well AMP pages are ranking in search results, although keep in mind it could take Google a few days to detect, index and rank them properly - therefore to get meaningful data for AMP rollout, be sure to run at least a month of trials first.
Google Search Console Integration
HubSpot integrates with Google Search Console, one of the most reliable sources for measuring website performance. Google Search Console offers detailed reports about your page rankings for different keywords, how many visitors it attracts and how many convert to click-throughs.
HubSpot allows you to store this data so you can make data-driven decisions to enhance your SEO strategy, increasing the visibility of relevant content while decreasing exposure to competitors.
Monitor the rankings of landing pages and blog posts using HubSpot along with any data provided from Google Search Console to identify opportunities for improvement and determine real return on investment.
HubSpot's SEO Optimization tool can be especially beneficial when creating new webpages and blog posts in HubSpot or auditing existing websites, enabling you to use HubSpot to optimize their pages and articles for search engine optimization (SEO).
Content analysis also shows you which site pages or blog posts are more successful at engaging your target audience, such as pillar pages or blog posts that answer specific queries.
This helps ensure your content targets only high-quality leads - ultimately increasing conversion rate and maximizing revenue growth. Your recommendations can also be customized based on your priorities and expected impact on performance, with these recommendations listed in priority order to help identify which are most urgent.
Tracking your content's ranking on Google is one of the key components to understanding its performance on search. Hubspot integrates with Google Search Console for a convenient way of viewing this data; however, its depth may be inadequate for your campaign needs.
For an in-depth ranking tracker like SEO PowerSuite's free version would make a good starting point; then if more advanced features become necessary simply purchase an extended license for an all-encompassing SEO platform solution.
Reporting
Reporting is a key feature that allows you to understand how well your SEO efforts are performing and measure their return on investment (ROI).
Hubspot's reporting tools work seamlessly with our content management system (CMS), giving you a comprehensive view of your site's SEO performance in one convenient place.
An effective SEO strategy is critical for any business. It can increase traffic, boost engagement with your website, generate more leads and make your website more user-friendly and intuitive to navigate.
As an SEO beginner, it can be daunting to know where to begin. Therefore, using appropriate tools to find the best keywords for your target audience is essential. (and if your a complete beginner you can learn about seo here!)
Hubspot Topic Tool, for instance, can assist in defining customer search topics that they are likely to search for and provide data regarding monthly search volume for each topic.
Content recommendations will then be made, such as blog posts, pillar pages, or any other relevant resources that could help enhance your website.
The keyword suggestions tool provides helpful advice to optimize resources for the term you have selected, so as not to duplicate your content or waste time and resources.
These recommendations ensure you don't duplicate content or waste resources and time. Hubspot SEO tools boast another amazing feature in their rank tracking feature.
This convenient platform enables users to compare website rankings against those of competitors easily and conveniently.
Hubspot's ranking reports are easy to use and accessible directly within its CMS interface, yet don't provide as much insight into your SEO efforts than more dedicated rank tracking tools would.
Therefore, for best results we suggest opting for one of these specialized products instead.
HubSpot Video Hosting & Management
HubSpot users will likely have heard about the new native video hosting and management features that were recently released by Vidyard to make life simpler when creating, managing, hosting and measuring video content.
Marketers can now host and manage up to 250 videos directly in HubSpot's file manager, making these assets easy for embedding into websites, blog posts, or sales emails for maximum engagement.
Features
Video has quickly become an indispensable element of modern marketing. From promotional posts on social media to product demos and testimonials in your email campaigns, video provides a powerful means of conveying information while building trust between customers and brands.
At INBOUND 2018, HubSpot made headlines when unveiling new features that would enable businesses to leverage video throughout their sales and marketing processes.
Thanks to Vidyard's native video functionality, marketers, salespeople, and service teams now have all of the tools at their fingertips to create effective video campaigns which can be integrated throughout customer journeys.
Hubspot introduced an exciting feature at INBOUND this year - allowing them to manage and host video files directly in Hubspot without using third-party platforms like YouTube or Vimeo, making these files easily embeddable on websites, blog posts or social platforms with just one click of a button.
Additionally, these files can be made interactive by including in-video CTA's and forms; new tools like video-triggered workflows and improved video analytics can further increase their impactful nature.
INBOUND also saw the debut of a video-specific CRM integration, enabling salespeople to add personalized videos into emails sent directly from HubSpot for communication with prospective clients while increasing chances of conversion into paying customers.
This feature offers salespeople another effective tool for communicating and building relationships with prospective clients while simultaneously increasing chances of conversion into paying customers.
HubSpot Pro and Enterprise users now can take advantage of a new video hosting and management integration, enabling them to quickly upload videos for embedding on website pages, landing pages, email marketing campaigns and email newsletters - as well as track metrics such as video views, viewer drop off rates and much more.
All this comes on top of using HubSpot video players with custom thumbnails and branding for maximum brand recognition and engagement with audiences on social media, such as Facebook, LinkedIn and Twitter.
Your video content will then automatically upload directly from HubSpot onto these social platforms so they can access it directly via their feeds - helping your brand engage directly with audiences as they learn more about its content!
Pricing
HubSpot makes video marketing one of the easiest tools available today, thanks to their partnership with Vidyard, one of the premier video hosting platforms.
Now you can embed videos directly into landing pages, blog posts and sales emails for better targeted messages that expand business growth.
Professional video hosting platforms such as Wistia and Vidyard allow you to host your videos while having total control of them, so as to keep viewers engaged without risk of them defecting to a competitor video channel.
When selecting a video hosting platform, several aspects must be taken into account, including budget and features required. Some solutions offer free trials so that you can test their functionality prior to committing for an extended plan.
HubSpot Video offers free trials to those interested in adding videos to their websites and blogs; the company charges a modest monthly subscription fee which represents great value, considering how you'll integrate video into all stages of marketing and sales efforts.
HubSpot Video features advanced reporting features that make it easy to monitor how each video impacts key metrics, like conversions and revenue.
This enables you to track its effect on your business while automating next steps for growth. Utilizing a professional video hosting solution offers another advantage - increased security for your video content.
This can deter viewers from downloading illegal material while protecting the security of customer information. Making the choice between all the various video hosting solutions on the market can be a difficult one; fortunately, there are resources that can help guide you towards selecting an effective video hosting platform for your business.
Integrations
Video can be an extremely effective marketing tool that can improve SEO, increase conversion rates, and strengthen customer relationships.
HubSpot provides integrated video hosting and management software which makes integrating videos into content, landing pages, emails, or any other platforms easy.
video can provide an effective means of educating visitors, engaging them when they're most engaged with your brand, and converting them to leads. Furthermore, you can track viewing data of video campaigns to automate follow ups with leads.
HubSpot has become an essential platform for inbound marketers looking to manage video content for various reasons.
You can embed videos onto websites, landing pages and email campaigns as well as use sequences and chatflows with leads to communicate directly with leads through sequences and chatflows.
HubSpot's video hosting and management features include a variety of customization tools to make videos look their best, such as thumbnail images, video branding features on players, CTA customization features on players and the ability to personalize CTAs, forms or interactive elements.
There are also various performance analytics available to you in order to maximize the success of your video campaigns, such as video views and retention rates; these can provide insight into how viewers respond to the videos you produce.
To gain access to these metrics, enable the HubSpot integration for your video platform of choice. Although subscription may be required for this platform, you can test its usefulness prior to making an investment decision.
At HubSpot INBOUND conference in 2018, HubSpot unveiled several features designed to make video content management simpler for brands.
One major announcement was integration between HubSpot and Vidyard that will enable native video functionality within HubSpot.
Inbound marketers can now leverage videos they produce themselves to add engaging, custom videos to landing pages, blog posts and knowledge base articles and measure engagement metrics such as how many viewers watched the videos; which sections most intrigued them and which they chose not to watch.
HubSpot Video allows you to easily create custom URLs for your videos that can be utilized in Google search engine results, edit individual video details like size and thumbnail image size as well as add captions or subtitles in multiple languages for those visitors who might not speak your native tongue or may be visiting from different countries.
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